General Terms and Conditions, Heinrich Böll Foundation (hbf)
Please place your order online at www.boell.de/publications, or alternatively via letter, fax, or e-mail. Remember to transmit your address!
Please confirm that you accept our general terms and conditions (as of December 2010). Orders can only be processed, if you have accepted the general terms and conditions as used by the Heinrich Böll Foundation.
Please send your mail orders or questions regarding the status of your order to:
Phone +49 3 285 34-0
Fax +49 3 285 34-109
Orders by phone cannot be processed.
It is possible to place collective orders without using the order form.
If you have questions regarding our publications, please call +49 30 285 34-0. Our operators will be happy to help you Monday through Friday between 10am and 3pm CET.
The publications of the hbf are for personal use only. Commercial use is not permitted.
By placing your order, you agree that a shipping and handling charge, the amount of which is dependent on the size of your order, will be added to your bill.
Shipping costs: Shipping costs will be charged to the recipient.
For publications the shipping costs are as follows
(for shipping within Germany / Europe)
up to 0.5 kg - 3.00 €
up to 1.0 kg - 4.50 € / 7.00 €
up to 2.0 kg - 9.00 € / 13.50 €
up to 5.0 kg - 13.00 € / 17.00 €
Orders exceeding 5 kg will be sent as a package (up to a max. cost of 82 €).
For the exact cost of shipping, please consult you bill.
Bookshops will receive a 40 % discount. Shipping costs, as stated above, will be added to the total.
All prices include 7% VAT / sales tax.
VAT (sales tax) will not be charged if the order is to be shipped to an non-EU country, or if the recipient is a non-German EU company or institution with a UID / VAT No. The UID / VAT No. has to be transmitted as part of the order. Private persons from EU states do have to pay VAT. For orders from outside the EU, VAT is waived.
Shipping is handled by:
Phone +49 3 285 34-0
The customer has to ensure that shipments can be received during the seven day holding period, even if he / she is absent.
We reserve the right to combine orders into one shipment.
Form of payment: per invoice
You may only pay per money transfer! Please do not include cash, cheques, or stamps with your mail order as these cannot be processed.
A delivery slip / bill is included with all orders that are subject to a charge.
Remittance fees / custom duties for shipments abroad:
For shipments abroad the customer will defray all custom duties, banking charges, etc. that may arise. To transfer money, please indicate OUR as the method of payment. Fees arising from transfers / customs duties cannot be accounted for in the bill, as we lack the pertinent information. Customs regulations vary widely between countries. For further information, please contact your local customs authorities.
The due date is stated on the bill; as a rule it is 14 days from the date of invoice. Has the due date passed and the bill not been paid, the customer will be held in default.
If, 30 days after the second reminder, payment has still not been received, the hbf will not process further orders.
Right of Revocation:
You may revoke your declaration to conclude a sales contract within a period of 14 days in written form (e.g. by letter, e-mail, fax) without stating a reason or, in case the shipment has been received prior to the end of that time period, by returning the order. The term commences at the earliest upon receipt of these instruction, but not before the shipment has been received, and not before we have fulfilled our obligations to provide information according to article 246 § 2 in combination with § 1 section 1 and 2 EGBGB as well as our obligations according to § 312 e section 1 S 1 BGB in combination with article 246 § 3 EGBGB. The timely despatch of the revocation or the goods shall be deemed sufficient for compliance with the revocation term. The revocation shall be addressed to:
Please send remands freight collect and within the revocation period to the Heinrich-Böll-Stiftung, Schumannstr. 8, 10117 Berlin.
Effects of revocation:
In the event of effective revocation, the services received by either party shall be returned and any benefits that may have been accrued shall be released. Should you be partially or wholly unable to return the goods received from us, or only to do so in a deteriorated condition, you shall to this extent provide compensation accordingly. This does not apply if such deterioration is entirely attributable to the inspection of goods – as would have been possible, for instance, in a retail outlet. The duty to provide compensation can be avoided by not making proprietary use of the goods and refraining from any action that may impair their value. You must fulfil your obligations for the reimbursement of payments within 30 days. This period commences, on your side, with the posting of the revocation notice or the remand of your order, on our side with its receipt.